Let me start by saying that we are very picky customers who are not afraid to demand what we want. We hired Dmitriy and his staff to retile a very poorly tiled shower floor that leaked. He was amazing from the start. His evaluation of the previous job was accurate and he immediately told us what needed to be done to fix it. He promptly came to remove the old tiles and replace the entire shower floor and surround, a job which was completed in three days (one day was because of our own delay). He was respectful of our space and treated us with great courtesy. He was honest and extremely trustworthy. After hiring many trades to complete our whole home renovation, I would have to say that Dmitriy was one of the best. We would definitely hire him again!!